Terms of Service

Last updated: October 17, 2026

These Terms of Service ("Terms") apply to your use of quickfixaz.com and to any repair services provided by QuickFixAZ ("we," "us," or "our") at 4230 W McDowell Rd, Phoenix, AZ 85009. We have tried to keep them clear and fair. Please read them before requesting a quote or leaving a device with us.

1. Acceptance of These Terms

By using our website, submitting a quote request, or leaving a device with us for repair, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use our website or services.

2. Our Services

We repair phones, tablets, MacBooks, laptops and game consoles. Common repairs include screen and battery replacements, charging port repairs, and diagnosis of hardware problems. Some devices or faults cannot be repaired economically or at all. If that is the case with your device, we will let you know.

3. Quotes and Estimates

Quotes provided online, by phone or by email are estimates based on the information you give us. Once a technician examines your device in person, we may find additional problems or a different cause than expected, and the price or turnaround time may change.

We will never perform extra work or charge more than the approved amount without contacting you first. If the diagnosis changes the scope of the repair, we will explain what we found and ask for your approval before continuing.

4. Authorization for Repairs

By leaving a device with us, you confirm that:

• You own the device or are authorized by the owner to have it repaired
• You authorize us to diagnose the device and perform the repair you approved
• The information you provided about the device and its problem is accurate to the best of your knowledge

We may ask for your passcode so we can test the device before and after the repair. If you prefer not to share it, we may be unable to fully test some functions.

5. Replacement Parts

We use high-quality replacement parts. Unless we agree otherwise in advance, replacement parts may be non-original or third-party parts rather than parts made by the device manufacturer. If you want a specific type of part, please ask before the repair begins and we will tell you whether it is available.

Parts removed from your device become our property and may be recycled, unless you ask us to return them before the repair is completed.

6. Your Data and Backups

You are responsible for backing up your data before bringing a device in for repair. Although we take care to protect the information on your device, some repairs and diagnostic steps can result in data loss. To the extent permitted by law, we are not liable for any loss or corruption of data, software or settings. See our Privacy Policy for how we treat your personal content during a repair.

7. Pre-Existing Conditions and Prior Damage

Devices that have been dropped, bent, exposed to liquid, or previously repaired or opened by someone else may have hidden faults that are not visible until the device is taken apart or the repair is complete. We are not responsible for pre-existing conditions or for faults that appear because of earlier damage or earlier repairs. If we notice such issues, we will let you know.

8. Water and Liquid Damage

Liquid damage is unpredictable, and corrosion can continue to spread even after cleaning and repair. For this reason, repairs of liquid-damaged devices are not guaranteed, and a device that works after a liquid-damage repair may develop new problems later. Our Warranty Policy explains the limited coverage for these repairs.

9. Payment

Payment for a repair is due in full when the repair is complete and before we release the device to you. The amount due is the price you approved, plus any additional work you approved after diagnosis.

10. Device Pickup and Unclaimed Devices

We will contact you using the details you provided when your device is ready or if we cannot complete the repair. Please collect your device promptly.

If a device is not collected, we will make reasonable attempts to reach you. Devices that are not collected within 60 days after we send notice may be treated as abandoned, to the extent permitted by Arizona law. Please keep your contact information up to date with us.

11. Warranty

Our repairs come with a 30-day warranty covering the replacement parts we install and our workmanship, starting from the date you pick up your device. The full details, including what is and is not covered, are in our Warranty Policy.

12. Limitation of Liability

To the extent permitted by law, our total liability for any claim relating to a repair or our services is limited to the amount you paid us for that repair. We are not liable for any indirect, incidental, special or consequential damages, including loss of data, loss of use, or lost income, even if we were told such damages were possible.

Nothing in these Terms limits any rights you have that cannot be limited or waived under applicable law.

13. Use of Our Website

The content on our website, including repair information, is provided "as is" for general information and may change without notice. We do our best to keep it accurate but do not guarantee that it is complete or error-free.

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Submit spam, false, automated or abusive quote requests
• Upload files that contain malware or content you do not have the right to share
• Attempt to interfere with, disrupt or gain unauthorized access to the website or its systems

We may block requests or access that we believe violate these Terms.

14. Trademarks

Apple, iPhone, MacBook and iPad are trademarks of Apple Inc. Samsung and Galaxy are trademarks of Samsung Electronics Co., Ltd. PlayStation and PS5 are trademarks of Sony Interactive Entertainment Inc. Xbox is a trademark of Microsoft Corporation. All other brand and product names are trademarks of their respective owners and are used only to describe the devices we repair.

QuickFixAZ is an independent repair shop. We are not affiliated with, endorsed by, or authorized by Apple, Samsung, Sony, Microsoft or any other device manufacturer.

15. Governing Law and Venue

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law rules. Any dispute relating to these Terms or our services will be brought in the state or federal courts located in Maricopa County, Arizona, and you consent to the jurisdiction of those courts.

16. Changes to These Terms

We may update these Terms from time to time. Changes take effect when they are posted on this page with a new "Last updated" date. The Terms in effect when you leave your device with us apply to that repair.

17. Contact Us

Questions about these Terms? We are happy to help:

• QuickFixAZ, 4230 W McDowell Rd, Phoenix, AZ 85009
• Email: [email protected]
• Phone: (602) 759-8368

You can also send us a message through our contact page or request a free quote.