Frequently asked questions

We repair iPhones, Samsung and other Android phones, iPads and tablets, MacBooks, Windows laptops and Chromebooks, and PlayStation 5 and Xbox consoles. If you are not sure whether we can fix your device, send us a quote request and we will let you know.

Most repairs are completed the same day, and screen and battery replacements are often done within an hour. Logic board work or repairs that need parts ordered can take a few days, and we will give you a time estimate with your quote.

No, walk-ins are welcome. Sending a quote request first helps us have the right parts ready, which can get your device back to you sooner.

Yes. We repair liquid-damaged phones, tablets, laptops and consoles. Power the device off, don't try to charge it, and bring it in as soon as you can for the best chance of recovery.

Yes. We repair PS5 DualSense and DualSense Edge controllers and Xbox Wireless Controllers, including stick drift, sticky buttons and charging or connection problems.

Fill out the short form on our Get a Quote page with your device, model and the problem you are seeing. We will reply with an estimate, and there is no obligation to go ahead.

Yes. Quotes are free and come with no obligation, so you can decide whether to go ahead once you know the cost.

The price depends on your device model, the part that needs replacing and the extent of the damage. That is why we quote each repair individually instead of guessing.

Payment is due when the repair is complete. Requesting a quote costs nothing.

If we find that a repair isn't possible or doesn't make sense, we will tell you before doing any work. No repair means no charge for the repair itself.

Yes. Every repair is covered by our 30-day warranty on both parts and workmanship.

It covers defects in the parts we install and in our workmanship for 30 days after your repair. If a part we replaced fails under normal use during that time, bring the device back and we will make it right.

New physical damage such as drops and cracked screens, liquid damage after the repair, and devices that have been opened or repaired by someone else are not covered.

Bring the device back to our shop within 30 days of the repair and tell us what is happening. We will inspect it and take care of any covered issue.

Screen, battery and charging port repairs do not erase your data. Some repairs, like software reinstalls or board-level work, carry more risk, and we will tell you before we start.

No. We respect your privacy and do not access your photos, messages or personal files. We only test what we need to confirm the repair works.

Yes, we always recommend it. Back up your phone or tablet to iCloud or Google, your Mac with Time Machine, and your game saves to the cloud before you drop it off.

Often, yes, especially when only one part like the screen or battery has failed. We will give you an honest estimate so you can compare it with the cost of replacing the device.

We are inside Fry's at 4230 W McDowell Rd, Phoenix, AZ 85009, on McDowell Road in West Phoenix.

We are open 7 days a week. The current hours for each day are listed on our contact page.

Search for "QuickFix Mobile (Inside Fry's)" on Google Maps or use the directions link on our contact page. You'll find us inside the Fry's store.

For many screen and battery repairs, yes, since they are often done within an hour. For longer repairs, we will let you know when your device is ready to pick up.

Not at all. Anyone in the Valley is welcome to bring a device to our shop on West McDowell Road, and walk-ins are always welcome.