Device Repair & Warranty Guide
Everything you need to know about extending your device’s lifespan, transparent repair pricing, preparing your hardware for service, and our industry-leading warranty protections.
1. The Financial & Environmental Reality: Repair vs. Replace
When an iPhone screen cracks or a PlayStation 5 HDMI port snaps, manufacturers often push consumers toward expensive replacements. However, modern electronics are engineered with modular components that can be expertly restored at a fraction of the price.
| Device & Issue | Typical Repair Cost | Replacement Device | Average Savings |
|---|---|---|---|
| iPhone / Android Screen Repair | $79 – $189 | $899 – $1,299 | Save 78% – 85% |
| Smartphone Battery Replacement | $49 – $79 | $899 – $1,299 | Save 90% – 94% |
| MacBook / Laptop Screen & Keyboard | $129 – $249 | $1,199 – $2,299 | Save 80% – 88% |
| PS5 / Xbox Series X HDMI 2.1 Port | $99 – $139 | $499 – $549 | Save 72% – 80% |
| Ultrasonic Liquid Decontamination | $89 – $159 | $999+ (Total loss) | Data & Device Saved |
2. Pre-Repair Customer Checklist
To ensure the fastest turnaround and complete security of your personal information, follow this simple 4-step checklist before bringing your device into our shop:
- Perform a Cloud or Local Backup: While our hardware repairs preserve your data in 99% of cases, we always recommend syncing your device with iCloud, Google One, or your home PC.
- Retain Your SIM & Memory Cards: Remove your physical nano-SIM card or microSD card before handing over your phone so you can use it in a spare phone if needed.
- Charge the Battery to At Least 20%: Having sufficient battery power allows our technicians to run our 21-point intake diagnostic immediately upon drop-off.
- Note Any Specific Symptoms: Let us know if the issue happens intermittently (e.g. only after 10 minutes of gaming, or only when connected to fast chargers) to speed up bench testing.
3. Comprehensive 90-Day Warranty Blueprint
We stand behind the craftsmanship of our technicians and the quality of our components with a complete 90-Day Parts & Workmanship Warranty.
What Is Fully Covered
- Defective touch digitizers (ghost touching, dead zones, lag)
- Display anomalies (flicker, horizontal/vertical lines without glass fracture)
- Battery capacity loss exceeding 20% within 90 days
- Loose internal brackets, camera jitter, or charge port connectivity
What Is Excluded
- New subsequent physical drops, screen fractures, or housing dents
- New liquid or moisture exposure after the repair
- Third-party tampering or disassembly by unauthorized individuals
- Unrelated software issues or forgotten device lock passcodes
Ready For A Free Diagnostic?
Stop by Mobile Repair Shop today or reach out to our service team. We inspect your device at zero charge, provide an honest flat-rate quote, and complete most repairs in under 45 minutes.