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In 99% of hardware repairs—such as screen replacements, battery swaps, camera repairs, and charging port replacements—your data remains completely intact and untouched. We never wipe or factory-reset your device unless specifically requested or strictly necessary for deep operating system corruption. Furthermore, our technicians follow a strict zero-access privacy protocol: we never browse, copy, or export your personal files. We still recommend maintaining regular cloud backups (iCloud or Google One) as best practice for any mobile device.